We value and respect your time and kindly ask that you do the same for us. To provide the best service possible to all our clients, we have implemented a 48-hour cancellation policy. Here’s how it works:

• 48-Hour Notice: Please notify us at least 48 hours in advance if you need to cancel or reschedule your appointment.

• Late Cancellations/Reschedules & No-Shows: made within 48 hours of your appointment, will result in a $100 fee or loss of your non-refundable deposit, whichever applies. This fee will be charged to the card on file. We genuinely appreciate your support in helping us serve every client with care and consistency.

Package Refund Policy

At Rose + Honey Skincare, we strive to deliver the best service and value to our clients. Our package refund policy is as follows:

• Unused Packages: Clients may receive a full refund for any package that has not been used.

• Partially or Fully Used Packages: Unfortunately, we cannot offer refunds for packages that have been partially or fully used. However, you can gift any remaining treatments to a friend or family member.

Payment Policy

As a small business, we’re committed to providing exceptional service while maintaining transparency in our operations. A 3% processing fee will be applied to all credit and debit card transactions. This fee goes directly to the card processors and helps us offset rising operational costs.

To avoid this fee, we gladly accept cash or Venmo as alternative payment methods.

We appreciate your support and understanding as we continue to grow and serve you with the highest level of care.

Treatment Results & Skin Response Disclaimer

Individual results from skincare treatments at Rose + Honey Skincare may vary based on skin type, lifestyle, medical history, home care, and treatment consistency. While all services are performed in accordance with professional protocols and industry-standard practices, specific results cannot be guaranteed. Certain treatments may cause temporary skin responses such as redness, sensitivity, dryness, flaking, congestion, breakouts, or purging, which are considered normal and part of the skin’s renewal process. Clients are responsible for disclosing all relevant medical information before treatment. Rose + Honey Skincare is not responsible for individual biological skin responses that fall within the normal scope of professional skincare services. All services rendered are non-refundable.

Purging vs. Reaction — What to Expect

After certain treatments or the introduction of active ingredients that increase cellular turnover, some clients may experience purging. Purging is a normal, temporary skin response in which congestion or breakouts may appear in areas where they commonly occur as the skin clears itself. This process is part of the skin’s natural renewal cycle and typically resolves with proper care and time.

This differs from a true adverse reaction, which may include persistent itching, swelling, rash, hives, or increasing discomfort. Because every individual’s skin is unique, responses can vary; however, temporary redness, sensitivity, congestion, or purging are not signs of improper treatment and do not indicate that something went wrong.

💕 The Rose + Honey Skincare Team